Customer Service

Help Center

Welcome to the Animefied Help Center!

Frequently Asked Questions

Placing an order is very simple! Select the style you want, choose the number of figures, Select half body or full body, Select if you would like a background , Add any notes for our artist to follow (describe pose, clothing, background, faces, etc.), and upload your photos. Once you’ve completed the checkout process, our artists will begin working on your custom portrait.

Once you have uploaded your pictures and complete your order we will start with your Animefied. Our artist starts drawing the artwork based on your requirement (theme, uniform, background, pose, etc) . Within 2-3 days, you’ll receive an email showcasing your portrait in sketch/lineart. Take your time to review it and provide us your feedbacks. We will do the revisions based on your feedbacks. Upon approval, we will add shading, colors and background which takes 1 to 3 days. You are involved at every stage of the artwork creation process in this very interactive manner, allowing us to work together to make sure the final product meets your expectations.

Don’t worry about that. we are a group of anime experts and young artists. we know all of the anime, cartoon, comic, game, etc. If you’d like us to provide someadvise as part of the design process, we will choose the anime theme, character and pose for you. All you need to do is to review the artwork and provide your feedback during sketching process. Upon your approval, we will add shading, colors and background.

We highly recommend providing images with the best quality, well lit and without significant obstruction such as graininess or blurred images. It also helps to have multiple reference photos for the best capture. But don’t worry, we’ll let you know if we’re having any issues.

Due to the limited display room, we cannot show all the pre-set backgrounds in the option. we have an inventory of pre-set backgrounds. Please feel
free to let us know if you want to change to another one, we will make the changes for you. There is also an option for customized background. You just let us know your idea and we will make it happen.

We offer to draw all kinds of styles! You can do whatever you want with your Animefied including Dragon Ball, Naruto, One Piece, Pokemon and more. We have no restrictions on your portrait!

Yes. Each of them is considered as a character.

We can draw as many characters as you want! Due to the web page constraints, we are not able to list out all options. Please feel free to add multiple items into
your cart by selecting the number of characters adding up to your desired number. For example, if you want to draw 10 characters, just select 1 item for 6 people,
and another item for 4 people, adding background option to either of them, then place one single order containing both items.

it usually takes 5-7 business day after all information are collected(anime theme, characters, pose, costume, style etc.). However,
sometimes the whole process may extend to 10 business days depending on your revision requirements, or in special holiday season (such as Christmas).

The standard resolution is A4 landscape orientation with 300 DPI. If you wish other resolutions or specifications please add it in the comment section of your order.

We will do everything we could that follows our policy to make revisions for free until you are 100% happy with your portrait. Our No.1 goal is to make our artworks to be your perfect gift.

Your portrait will be digital so it will be emailed to you when it’s complete so you may use it right away for social media or have it printed.

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